At DrafLink, we are dedicated to providing high-quality, professionally drafted legal documents to meet your needs. If for any reason you are unsatisfied with your purchase, we offer a clear and fair return and refund policy to ensure your satisfaction.

 
Returns
We understand that mistakes can happen. Our return policy ensures that you have 7 days from the date of purchase to request a return for eligible cases.
 
Eligibility for Returns
Returns are only applicable for defective or incorrect legal document files.
Digital downloads, due to their nature, are non-returnable unless they fail to meet the advertised standards (e.g., incorrect, incomplete, or corrupted files).
Proof of purchase and a detailed explanation of the issue are …

Cancellation and Refund Policy
At DrafLink, we care about your satisfaction and strive to provide high-quality legal documents. Below are our guidelines for cancellations, refunds, and exchanges to ensure a seamless experience for our customers.
 
Cancellation Policy

Order Cancellations
Before Download: Orders can be canceled only if the document has not been downloaded.
After Download: Once a document has been downloaded, cancellations are not permitted as our products are digital and instantly accessible.

Subscription Cancellations
Recurring Subscriptions: For subscription plans, please submit cancellation requests at least 7 days prior to next billing cycle to avoid your account being charged.
Partial Refunds: There would be no partial refunds to those who cancel mid subscription cycle.

Refund Policy
Eligibility to Get a Refund
The following are eligible under our refund policy:
 
Technical Issues: When there occur technical malfunctions that result in an inaccessibility of the document, and our customer support could not rectify it, you can receive a refund.
Wrong Order: In case the obtained document is not what has been described on our website, you have 3 days after order from date to get your refund.

Non-Refundable Cases

In cases such as the following:
The downloaded document was successfully obtained.
Dislike of the content, once purchased, unless, as a matter of evidence, the description was misleading.
Misinterpretation of the product, or the document cannot be used in any way due to ineligibility.
Return Policy for Digital Products

How to Return it:

Email Support : draflinkcustomercare@gmail.com with your order details along with reason for return and support evidence, if any.
Application for refund must be given within 3 days for them to be considered eligible.
Processing Time:
 
Refunds will be processed in 7-10 business days after approval.
The amount that is being refunded will be credited back to the original payment method used at purchase.
Contact for Issues:
If you have not received your refund after 15 business days since approval, contact us at draflinkcustomercare@gmail.com. Exchanges
We do not exchange digital products unless there is a confirmed problem with the original purchase. In case of defective or incorrect documents, please contact us and we will give you a solution.
 
Contact Details
In case of cancellation, refund, or technical issues, you can contact us at:
 
Name: SAANCHITA LOCAL SEARCH (OPC) PRIVATE LIMITED
Email: draflinkcustomercare@gmail.com
Phone: +91 8688512993 
Business Hours: Monday to Friday - 9:00 to 6:00 AM in IST.